Shipping policy

Thank you for shopping at our store. We strive to provide our customers with the best shopping experience, ensuring that your order is delivered quickly and safely. Below is our shipping policy:

1. Order Processing Time

• All orders are processed within 1-2 business days from the time they are placed.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Time

• Delivery time depends on the selected shipping method and the delivery location.
• The estimated delivery time is 1-3 business days.

3. Shipping Costs

• Exact shipping costs will be calculated and displayed at checkout.

4. Order Tracking

• After the order is shipped, the customer will receive an email with a tracking number.
• The shipment status can be tracked using the tracking number on the carrier's website.

5. International Shipping

• We offer international shipping to selected countries.
• Delivery time and shipping costs for international orders may vary depending on the location.
• The customer is responsible for any customs duties, taxes, or import fees that may be imposed by local customs authorities.

6. Damages and Losses in Transit

• If you receive a damaged package, please contact our customer service department immediately.
• We recommend retaining all packaging materials and the product until the claim process is completed.
• If the order is lost in transit, please contact our customer service department to resolve the issue.

7. Change of Delivery Address

• If you need to change the delivery address after placing an order, please contact our customer service department as soon as possible.
• The ability to change the delivery address depends on the status of the order and may not be possible if the order has already been shipped.

8. Contact

• If you have any questions regarding shipping, please contact our customer service department at amberaura2024@gmail.com

Thank you for shopping at our store. We are here to provide you with the best service and support.